- Customers are responsible for Return Shipping Fees.
- All items must be returned to us within 30 days of their shipment date in their original, unworn, unwashed, and perfume and/or smoke-free condition.
- Final sale items cannot be returned or exchanged.
How to Make a Return
- Make sure you’re within 30 days of the purchase date to be eligible to return your item.
- Include your packing slip in your return or a note with you name and email.
- While we offer free shipping on all orders, you are responsible for return shipping.
- Take your package to the post office and mail it back to: Via74, 289 Lee Hook Road, Lee, NH 03861.
- Please obtain a tracking number to track your package. We are not responsible for packages lost in transit. We also recommend getting insurance on your package.
Terms and Conditions
- Returns & Exchanges will be processed within 2-5 business days upon receipt of the package.
- The buyer is responsible for all shipping fees. Original and return shipping fees are non-refundable.
- If you receive the wrong item or an item is defective, please contact us at email@example.com.
- We inspect all Returns & Exchanges and reserve the right to deny or refuse a full refund based on the returned condition.
- Returns & Exchanges that don't meet our Return Criteria, including return instructions, are subject to delayed processing times, store credit rather than credit to original purchase method, a 20%-50% restocking fee, or denial.
- You will receive an e-mail confirmation once your Return or Exchange has been processed.
- By purchasing from Via74, you accept these terms and conditions.
Please note that sizing can vary between brands and designers. The chart below is based on industry standards. Whenever an item varies from the chart below, it's been noted in the product description.
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